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Total Organizational Excellence

Total Organizational Excellence

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About this ebook

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization.Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.

About the Author

Executive Chairman Oakland Consulting plc Professor of Business Excellence Leeds University Business School

Author John S Oakland
ISBN-13 9781136354465
Publisher Taylor & Francis
Publication Date 08/22/2007
Page Count 280 pages
Ebook details
Format
PDF
Language
English
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